We ship from an international warehouses, because of this, we like to offer a free shipping option as we cannot guarantee the same shipping times for all customers globally.
By Purchasing from our website you are accepting an un-guaranteed shipping time.
Shipping can take between 2-4 weeks internationally, and 8-20 days to the United States. We ship from International Warehouses located in the USA, Canada, Europe, and Asia.
Furthermore, due to the recent COVID-19 outbreak, shipping times may be delayed an additional 2 weeks due to the lack of cargo flights available internationally, and at customs domestically for each country.
If it has been more than 5 Weeks and you are still waiting for your package, contact our support staff at firstname.lastname@example.org and we will be happy to assist you. Our team will respond within 48 hours.
To ensure the quality is up to standard, certain products are made to order. Thus processing times may vary, generally 5-7 business days.
We will use our tracking software to ensure your product is managed carefully.
Please be patient with us as we are working hard to get your products to you.
Thanks you for your understanding.